A Medical receptionist is responsible for most of the basic clerical tasks such as answering the telephone, welcoming and greeting patients and visitors and scheduling appointments in a professional and timely manner. A lot of medical receptionists usually work in a hospital, physician’s office, dentist office or any other medical facility. In offices that are smaller, medical receptionists are usually responsible for both administrative and clerical duties. In offices that are larger, medical receptionist are only responsible for clerical or administrative duties. Medical receptionists are also known as medical assistants, medical office assistant, and healthcare administrative professionals.
Medical receptionist resume samples and tips
A resume for medical receptionist can be the hardest thing to write but it is a vital marketing tool in your job search. For you to qualify for an interview, your resume must attract the recruiter’s attention within the first 15 seconds. Your resume should clearly and concisely prove that you are actually the right candidate for the job. Use these simple resume samples and tips to write an interview winning CV.
Customize your resume
Do not just write a general resume. Tailor your medical receptionist resume to a specific job alert and employer to make it more impressive. Begin by customizing your resume statement objective to the specific company you are applying for, for example, medical receptionist in ABC dental clinic. You can then go ahead and customize your profile and employment history to target that particular employer.
Highlight your strengths
Identify your strongest skills and abilities that relate to that particular job and make sure you focus on the ones relevant to the job opportunity. This skills are what will make your outshine all the other candidates and have you invited for an interview.
Write a targeted and persuasive profile
Convince the recruiter that you can confidently and successfully perform the given job. Most employers are seeking for job seekers that are confident in their abilities. Show straight away the value you can bring to the potential employer. When writing your profile, seek to answer the question “what makes me unique from all the other candidates for this job?”Convince the recruiter that you are exceptional from the other candidates.
Use a format that is easy to read
Organize your information in a focused and factual manner by using bullets to write down your skills and experience. Long text paragraphs are not as engaging and the recruiter is likely to lose interest somewhere in the middle. Short specific sentences are more effective. Use a font that is easy to read without straining the eyes. In most cases font 12 is usually adequate. Do not also use colored backgrounds because they are distracting, and they do not show professionalism.
Proofread it several times
This is one of the most important tips in resume writing. A simple typo or spelling mistake brings a very negative impression on your resume. It also shows that you are not keen on details and it can cost you an interview. You can also ask a friend to help you in proofreading it as well. A good proofreading tip is to read your resume from the end. This does away with text blindness because it breaks your text reading pattern.
Medical receptionist sample #1
[Street, City, State, Zip] | [Phone] [Email Address]
A highly experienced medical receptionist with exceptional skills performs highly even with high numbers of patients. Key competencies include;
• Bilingual- French and English
• Very outgoing with a friendly demeanor
• Provides effective reception services to patients and medical staff, utilizing the best organizational and communication skills
• Can work under very strict conditions
• Can multitask
• Knowledgeable about medical jargon
• Highly proficient in computer medical software such as Hospital DB software
■ Professional Experience
Receptionist XYZ Hospital Dallas, IL 2012 – Present
• Helped patients in filling out medical forms
• Scheduled patient appointments
• Answered the telephone, replied to emails and faxes and answered patients questions
• Filed and updated patients records
• Maintained the inventory and recorded all the monetary transactions
• Registered patients and gave guidance on different medical policies
• Bachelors Degree in General Studies
• Community program for Dental assistant
Medical receptionist job description
A medical receptionist is usually the first line of communication between a patient and a doctor, whether is through the phone or in person.
As a medical receptionist, you are expected to answer questions and provide general information, or direct a patient to an individual that can provide the information they are seeking. A medical receptionist keeps updates and maintains records by getting the necessary information from patients and doctors.
To perform the required tasks of a medical receptionist, you should be highly skilled in computer software such as word processing, spreadsheets and any other programs that are relevant to medical practice. Some medical receptionists are also qualified in coding and billing insurance companies as well as clients. You must have good communication and interaction skills with people and be able to multitask and stay well organized.
Job duties of a medical receptionist
As a medical receptionist, you are expected to greet patients and visitors when they enter a medical facility, clinic or hospital. You should also answer the telephone using the right telephone etiquette and reply to all emails and faxes.
You are expected to always ensure that the reception area is kept clean and well organized. It is your duty to also register all new patients and update the existing patient data by gathering detailed patient information such as personal and financial information. Ensure there is good patient flow by making the provider aware when patients arrive, be aware of any delays and communicate this to patients and all other members of the clinical staff. Respond to all customer inquiries in a polite manner. You should also keep the office supplies adequately stocked by updating the inventory records, and placing orders when needed. Maintain total patient confidentiality by ensuring patients health records are not kept in unsecured areas and logging off the computer when it is unattended.